Protection & Enforcement


Click on each workshop below to learn more.

Learn communication principles for reducing tension in difficult situations. Build on existing skills in promoting voluntary compliance and dealing with confrontation when enforcing smoke free legislation. Share your experience. Engage in realistic scenarios. Practice resolving conflict in dynamic, interactive simulations using a professional actor. Designed for both new and experienced Tobacco Enforcement Officers (TEOs).

In this workshop participants will learn strategies and techniques in managing conflict encountered when enforcing smoke-free properties and related legislation. Practice and enhance communication skills in dealing with non-compliant or confrontational situations. Apply the principles of communication in challenging circumstances. Engage in smoke-free enforcement practice scenarios. Resolve conflict in realistic, interactive simulations designed to enhance your conflict management skills.

Duration: Full-day workshop.

Target Audience: TEOs and other Public Health Staff who are actively engaged in conducting inspections and enforcement of the Smoke-Free Ontario Act, Electronic Cigarettes Act, 2015 and/or smoke-free bylaws. 

Note: There is limited availability for this workshop. It is ideally suited to be delivered to multiple health units from the same TCAN.

Co-developed by the Program Training & Consultation Centre and the Ministry of Health and Long-Term Care.

This multi-day course will provide you with the foundational training needed to perform tobacco enforcement activities and inspections to support the implementation of the Smoke-Free Ontario Act (SFOA) and the Electronic Cigarettes Act, 2015 (ECA). Through a variety of self-directed, instructor-led and small group participatory learning activities including but not limited to case studies, role-play and a mock trial, you will learn how to:

  • Enforce the provisions of the Smoke-Free Ontario, Electronic Cigarettes, 2015 and Provincial Offences Acts
  • Communicate effectively and respectfully
  • Take accurate, comprehensive notes
  • Identify and categorize relevant, admissible evidence
  • Effectively present testimony in legal proceedings
Training schedule to be determined.

Target Audience: Tobacco enforcement officers, managers and other relevant public health staff actively engaged in conducting inspections and enforcement activities related to the Smoke-Free Ontario Act and the Electronic Cigarettes Act, 2015.

This course is mandatory for tobacco control professionals designated by the Ministry of Health and Long-Term Care to enforce the SFOA — new and existing inspectors who have not taken the training previously. Registration will be on a priority basis to designated inspectors.

Login  |  Register